Reference

Terms Conditions

These terms govern your account, your deposits through bKash, Nagad and Rocket, and how you access our cricket markets, slot lobbies and live tables. Read them before you open an account so you understand what we expect and what you can expect from us.

Account eligibilityPayment termsBetting rulesDispute resolutionWithdrawal verification
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HOW WE OPERATE

Our Commitment to Fair Terms

We drafted these terms to protect both sides of the agreement. You know what we expect when you bet and deposit; we commit to transparent rules, clear verification processes and fair dispute resolution so you are not left guessing what happens next.

Clear Verification Steps

We ask for identity documents before processing your first withdrawal, and we tell you exactly what we need.

Transparent Rule Updates

When we update these terms, we post a notice on the homepage and send an account message highlighting what changed.

Dispute Resolution Process

If you believe a bet was settled incorrectly or a withdrawal was delayed unfairly, submit a dispute through your account dashboard.

Data Retention & Privacy

We keep your account records, deposit history and bet logs for as long as required by financial compliance standards. Once that period ends, we delete personal data unless you request otherwise. Check our Privacy Policy for the full retention schedule.

KEY POINTS

What These Terms Cover

We break the agreement down into the areas that matter most when you open an account and start playing. Each section addresses one part of how the platform works and what responsibilities you carry as an account holder.

Account Ownership
Your account belongs to you alone. Do not share your password, let someone else log in, or allow anyone to bet using your credentials.
Deposit & Withdrawal Rules
Deposits via bKash, Nagad and Rocket are final once processed. Withdrawals go back to the same payment method you used to deposit, and we verify your identity before releasing funds…
Betting Limits & Settlement
We set maximum stake limits per bet type and reserve the right to adjust odds before settlement if an error is detected.
Prohibited Activity
We prohibit arbitrage betting, collusion, bonus abuse, use of automated bots, and any activity that exploits platform errors.
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GET IN TOUCH

Terms Questions & Support

If anything in these terms is unclear, or you need help with account verification, withdrawal approval or a disputed bet, reach us through the channels below. We handle terms queries directly so you get answers from the team that enforces the rules.

Team online

Live Chat

Open the chat bubble in the bottom corner of any page and ask about account rules, verification requirements or bet settlement. Our team responds in minutes during peak hours and explains each term in plain language.

Email Support

Send detailed questions about withdrawals, identity documents or dispute resolution to our support inbox. Include your account username and a clear description of the issue so we can investigate and reply with the relevant policy section.

Account Dashboard

Check your deposit history, active bets and withdrawal requests from the account menu. The dashboard shows transaction status, pending verification steps and any holds placed on your account under these terms.

Terms & Conditions FAQ

You must meet the legal age requirement in your jurisdiction and reside in a region where online betting is permitted under local law. We reserve the right to request identity documents and proof of address before approving withdrawals or continued account access.

No. Your account is personal and non-transferable. Shared logins, proxy betting and allowing another person to use your credentials all breach these terms and result in immediate account suspension and forfeiture of funds.

Deposits must come from a payment account registered in your own name. Third-party deposits trigger a verification hold, and we return the funds to the original sender. Repeated violations lead to permanent account closure under our anti-fraud rules.

Submit a dispute through your account dashboard with a description of the issue. We review transaction logs, odds records and payment status, then reply within 48 hours with a decision and the relevant terms section that applies to your case.

We post a notice on the homepage and send an account message whenever we update the terms. You have seven days to review the changes before they take effect, and continued use of the platform after that period means you accept the revised agreement.

Arbitrage betting, collusion with other players, bonus abuse, use of automated bots, and exploiting platform errors all breach these terms. We suspend accounts involved in prohibited activity and withhold funds pending investigation and possible legal action.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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